Dealer Profile: Graphic Arts Supplies

Based in Kent Town, South Australia, Graphic Arts Supplies has been operating in the print industry for more than a decade. The company is locally owned and operated and pride themselves on listening to their customers and providing the right solutions, rather than just selling a product.

Graphic Arts Supplies aims to be leaders in their industry by fostering positive relationships with leading manufacturers and suppliers. They pride themselves on giving their customers the latest in technology advancements, market-leading products and technical expertise to improve the efficiency and profitability of their business.

Graphic Arts Supplies delivers a wide range of print solutions to the industry, and specialises in signage and print applications, including dye sublimation, direct-to-garment, photographic, UV and heat transfer.

Working with Roland DG

Graphic Arts Supplies has been working with Roland DG since 2009. In 2017, Steve Murphy and Michael Clarke took over the company, partly due to the relationship that had already been established with Roland DG.

Steve considers a highlight of the successful partnership “attending Roland DG dealer events and trade shows and getting to know the team.” He enjoys keeping in regular contact with the Roland DG Sales Team and “working with a global brand and specialised range of products”.

Industry Outlook

Steve believes that the textile and heat transfer market is seeing growth in the industry, as “new customers are looking for ways to get into printing on new substrates at entry level”. He believes that the smaller, more affordable desktop solutions such as the Roland DG BN-20 Desktop Printer Cutter or the new BN-20A Desktop Printer Cutter are “well suited” to this market, and demand for these machines has certainly increased.

Roland DG has a “good customer following” and provides “good service and training support nationally.”

Feedback on Roland DG’s Products

Customers of Graphic Arts Supplies often communicate with Steve that they find the VersaWorks software easy-to-use and that the technical service in their local area is “fantastic”. He finds that overall, Roland DG has a “good customer following” and provides “good service and training support nationally.”

To learn about Graphic Arts Supplies, go to: https://graphicarts.com.au