Service Agent Profile: Kamil Szwed, Fix UR Dental Equipment Services

Kamil Szwed, has been servicing and maintaining dental equipment in clinics and laboratories since 2007 and has gained a strong reputation for the reliable, high quality and high precision service he gives.

In 2021, Kamil extended the range of dental equipment in his repertoire to include DGSHAPE Dental Milling machines. Kamil’s ethos of continuous improvement and focus on precision engineering aligns well with the DGSHAPE brand and its Dental Milling machines. Both businesses are committed to advancing dental care with cutting-edge solutions and are dedicated to excellence in the dental industry.

In 2024, Kamil made the significant commitment of becoming a Roland DG Authorised Service Agent, completing the necessary training and agreeing to the required service guarantees to elevate his status.

Being an Authorised Service Agent

Kamil is “honoured to represent and be affiliated with Roland DG and DGSHAPE as an Authorised Service Agent, and is very proud of this achievement.”

He goes on to say, the thing he’s enjoying most in his position is “the responsibility of representing, and having his business associated with, such a well-known brand.”

Feedback on Roland DG’s products

Kamil says the most common feedback he receives from customers about DGSHAPE and Roland DG products is their “unmatched reliability, price and ease of use”.

“The service and support that is offered by Roland DG in Australia is also highly valued by customers because they’re able to contact DGSHAPE directly, for additional support or any assistance when manufacturing complex restorative cases, since DGSHAPE has offices in Sydney and Melbourne.”

"...The service and support that is offered by Roland DG in Australia is also highly valued by customers because they’re able to contact DGSHAPE directly, for additional support or any assistance when manufacturing complex restorative cases, since DGSHAPE has offices in Sydney and Melbourne."

Working with Roland DG

Since becoming a Roland DG Service Agent and latterly, an Authorised Service Agent, Kamil has attended multiple technical service training sessions at Roland DG’s office in Sydney, encompassing the complete range of DGSHAPE Dental Milling devices. This has provided Kamil with the opportunity to network with other Authorised Service Agents, and gain additional knowledge about the existing and the new products in DGSHAPE’s range.

As an experienced and highly qualified service provider to dental customers in Victoria, we’re delighted Kamil has chosen to align his business with ours. Our DGSHAPE customers will reap the benefits of his acumen and skills for many years to come.