Roland DG Announces Roland DG Engage, A New Way to Connect With Customers

Sydney, Australia, 26 June, 2019 – Roland DG Australia, a leading manufacturer of wide format inkjet printers and 3D devices, today announced the launch of a new customer support offering, Roland DG Engage.

A dedicated installation and training service for customers across Australia, Roland DG Engage delivers knowledge and expertise direct from the manufacturer through fully trained and certified Roland DG installation and software training specialists to enhance the customer experience from the day they receive their device, throughout its lifecycle.

“More than just selling you a piece of equipment, Roland DG Engage connects customers directly with Roland DG, giving them the tools and skills to get the most out of their equipment” said Greg Stone, Product and Marketing Manager at Roland DG Australia. “Installation and training is nothing new, but what Roland DG Engage does is formalise these crucial elements through a dedicated team. This new offering assures customers of a certain level of experience and expertise, something Roland DG prides itself on through other successful industry programs such as Roland Academy and RolandClinic.”

Engaging with this new service is easy! Customers looking to take advantage of Roland DG Engage can simply request it through their authorised Roland DG dealer, or directly with Roland DG Australia. Roland DG Engage personnel will project manage the complete installation and training, allowing the customer to focus on their business knowing they are in expert hands to maximise their Roland DG experience. 

Find out more about this unique offering from Roland DG by visiting stand A28 at the upcoming Printex trade show in Sydney, August 13-16. Or go to the Roland DG Engage page on the website: www.rolanddg.com.au/engage